Last updated: 20 August 2026
Acro Brand respects your privacy. This policy explains how we handle personal information when you visit our website, contact us, submit a project brief or work with us.
1. Information we collect
We may collect your name, company, role, email address, phone number, website, project requirements, uploaded files, correspondence and order or billing information. We may also receive basic technical information such as device type, browser, IP address and pages visited.
2. How we use information
We use information to respond to enquiries, prepare proposals, deliver and support projects, process payments, maintain business records, protect our website and improve our services. We send marketing communications only where permitted, and you can opt out at any time.
3. Legal bases
Depending on the context, we process information to take steps at your request, perform a contract, comply with legal obligations, pursue legitimate business interests or act with your consent. We handle personal data in line with applicable privacy laws, including Türkiye's Personal Data Protection Law where relevant.
4. Sharing information
We may share only the information needed with trusted production partners, logistics providers, payment and email services, hosting and technology providers, professional advisers or public authorities where legally required. We do not sell personal information.
5. International transfers
Some service providers or project partners may operate in other countries. Where information is transferred internationally, we use appropriate contractual and organisational safeguards required by applicable law.
6. Retention and security
We keep information only for as long as needed for the purposes described above, including legal, accounting and warranty requirements. We use reasonable technical and organisational measures to protect information, but no online system can be guaranteed completely secure.
7. Your choices and rights
Depending on applicable law, you may ask to access, correct, delete or restrict use of your personal information, object to certain processing, withdraw consent or request a portable copy. We may need to verify your identity before responding.
8. Contact
For a privacy request or question, email merch@acrobrand.com. You may also contact the relevant data protection authority if you believe your rights have not been respected.